Lexicon Systems, LLC Blog

lex'•i•con: the vocabulary of a branch of knowledge. Thoughts on environment, health & safety (EHS), sustainability and information technology to support them.


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Energy sector looks to integrated EHS IT solutions to manage risk in a complex operational and regulatory enironment

We are in the midst of a 21st Century energy boom. It has created thousands of jobs and reduced the U.S. dependence on imported crude oil. New technologies like horizontal drilling and hydraulic fracturing (fracking) create new opportunities as well as risks. In light of recent offshore and onshore incidents in the energy and chemical industries, regulatory agencies are in the midst of making new policies and rules. How do organizations keep up with this complex, dynamic business environment?

“Risk is an integral component of a safety culture. It must be the lens through which we view the interaction between technology and the human element.”
–Brian Salerno, BSEE Director

Most organizations use spreadsheets, email and documents to manage environment, health & safety (EH&S or EHS) data. Even those that use more robust information technology (IT) platforms admit that they do not use IT to its fullest.

To better collect, manage, and use EHS information, many energy companies are migrating to integrated EH&S software applications for the first time. Others are taking a hard look at replacing legacy systems with more robust IT platforms.

The latest IT Insight column, 21st Century Energy Boom and Greater Risk Awareness Drive EH&S Software Initiatives, describes the pressure that the energy industry faces in managing mountains of EHS data while also minimizing the risks associated with everyday business. The column describes lessons learned in the Gulf of Mexico and a new risk management approach that is taking hold. Read the full article here.

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Lexicon Systems, LLC President & CEO Jill Barson Gilbert will speak at #SPF Americas 2014, 25-26 September in Chicago, IL. She will speak on “Business Requirements and Software Selection Best Practices” on the morning of 26 September in the Implementation Strategies track, applying many years of experience and observations.

Most software initiatives fail, and the greatest cause of failure is poor definition of business requirements and the ability to turn those requirements into useful features that users will adopt.  

–Jill Barson Gilbert

The presentation will address

  • the challenges of complex software initiatives
  • how clear, prioritized business requirements lead to better software implementation outcomes
  • the importance of establishing objective evaluation and selection criteria
  • why executive support and early stakeholder involvement are critical to success.

If you don’t know where you are going, you will wind up somewhere else.

–Yogi Berra

Sustainability Performance Forum (SPF) Americas 2014

Image: Enablon

Jill Gilbert is in the company of environment, health & Safety (EHS), risk management, sustainability and IT thought leaders on the two-day conference program. Founder of Lexicon Systems, LLC, she is a trusted advisor to C-level executives. Her firm has has helped clients in a range of industry sectors to achieve business objectives, streamline #EHS management systems through the use of IT, reduce operational #risk, enhance #compliance and become more productive.

Click here to register for the complimentary two-day conference. In addition to the value-packed information exchange during more than 55 technical sessions, SPF offers free Enablon software training and a wealth of networking opportunities with professionals from global companies.


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Learn from the experts and share best practices at September Sustainable Performance Forum

I am pleased to announce my upcoming presentation, “Business Requirements and Software Selection Best Practices” at the Sustainable Performance Forum, 25-26 September in Chicago, IL. The #Enablon #SPF Americas 2014 program features thought leaders on environment, health & safety (EHS) and sustainability, information technology (IT), and Risk. 

Former NASA astronaut, navy fighter pilot and test pilot and Boeing Chief Technical Pilot John O. Creighton will deliver the keynote talk on risk.

The Keynote panel features senior executives from industry, leading EHS subject matter experts and industry analysts. Author and writer Anna M. Clark will moderate the panel. Enablon CEO Dan Vogel, CTO Marc Vogel, Vice President Pascal Gaude and Enablon North America CEO Philippe Tesler will present their vision and company roadmap.

The Enablon team will lead program tracks on six different Enablon software solutions. Each track will include a session on issues & trends and a case study, in addition to presentations on the solution set and product road map.

Customers will have the opportunity to collaborate with subject matter experts and Enablon on future product enhancements. 

The program features two new tracks this year, beyond solution tracks and software training:

  • Technology Enablers–cross-platform, innovative information technologies
  • Implementation Strategies–best practices for business requirements and software selection; implementation, and more.

SPF also offers networking opportunities like industry roundtables and a gala dinner, and Lunchtime Expert series talks. Learn more here.


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ISO 14001 environmental management systems standard under revision

isofocus105

Photo: ISO

Every five years, the International Organization for Standardization (ISO) reviews its standards. ISO is revising the ISO 14001 Environmental Management Systems standard and plans to release the new version in 2015.

ISO 14001:2015 is available for comment in the Draft Informational Stage. According to ISO, revisions will reflect the latest trends and ensure compatibility with other management system standards like ISO 9001.

Revisions of note include

  • understanding the organization’s context to better manage risk,
  • added emphasis on leaders to promote environmental management, and
  • a shift towards improving environmental performance vs.  improving the management system.

Click here to view the official Web page on ISO 14001 revisions.


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Upcoming Sustainable Performance Forum to focus on operational risk and process safety management

The Enablon Sustainable Performance Forum (SPF) will bring experts on operational risk management and process safety management to Houston, TX on the afternoon of 21 May. Book author and award-winning journalist Loren Steffy will deliver the opening keynote address. Environment, health & safety (EHS) management information system thought leader Jill Barson Gilbert of Lexicon Systems, LLC will moderate a panel discussion. Panelists include Jess A. McAngus, respected compliance expert and Co-founder Spirit Environmental; Jonathan Commanday, Director Applications Services at Axiall Corporation; and Leah Cartwright, Process Safety subject matter expert from Enablon North America Corp.

Enablon’s North America Product Manager Alexis Merydith will present the Enablon V7.0 Road Map and demonstrate the software’s Management of Change (MOC) capabilities. Global risk expert John Kill, Partner in ERM’s Risk Practice, will deliver the closing keynote address.

EEnablon sustainable performance forum houston 2014xisting Enablon software customers are invited to participate in a pre-conference Customer Workshop. Here they will meet with Enablon founders Dan Vogel, Phil Tesler and Marc Vogel and the product team to learn about and provide input on future software releases.

Consulting firm ERM is the conference co-sponsor. Read the press release here and register for the complimentary conference here.


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Windows XP support ending soon

Microsoft stops support for the Windows XP operating system (OS) early in April, and stops support for the associated malware software in July. Despite Microsoft’s warnings to update from Windows XP to Windows 8.1 before “end of support,” many large organizations continue to use the almost 13-year-old computer operating system. It is the most popular OS next to Windows 7. And some companies will switch to Windows 7 rather than Windows 8.x.

windows-xp-computer

Image: Microsoft

Companies can

  1. continue to use Windows XP and later change to another OS;
  2. upgrade to Windows 7 or Windows 8.1; or
  3. upgrade to an OS such as Chrome OS, Mac OSX Mavericks or Android.

Windows XP end of support allows an opportunity to evaluate how IT needs have changed in the last 13 years. Organizations can decide which new technologies—hardware, operating systems, mobile, Cloud and Big Data—will work best for them.

The next “IT Insight” column, Windows XP sails into the sunset… maybeappears in em Magazine on April 1. Check back here or on our web site early in April for a link to the column.


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Good RFPs lead to better proposals

white arrows painted on ashpalt

Get all suppliers headed in the same direction.

Is a Request for Proposal (RFP) or Request for Quote (RFQ) in your future? To make sure that your RFP does not become a “Request for Problems,” consider the following advice:

  1. Engage the right team. Include a cross-section of stakeholders to develop the RFP and to evaluate proposals. 
  2. Send the RFP only to 2-3 qualified parties. By the time you reach the RFP stage, you should have a good idea of which suppliers can best meet your needs. Do not waste the supplier’s or your time just to get pricing information.
  3. State the evaluation criteria up front. Share the “high level” criteria such as fit with business needs, ease of use, supplier qualifications, etc. Spare the details.
  4. Provide project background information. This sets the stage and gives the supplier a reference point.
  5. Provide a proposal outline or response template. This  permits you to compare proposals on a level playing field. A clear outline will elicit better responses and a template should make responses easier to evaluate.  Limit the response length in certain areas as you see fit.
  6. Make it easy for the supplier to respond. Be specific with your request for information.  Avoid asking for superfluous information, and instruct the supplier to be brief.
  7. Provide a single point of contact. Typically, Supply Chain or Procurement is the contact. The single contact will ask the end-user of the product/service for help in answering questions in their domain. This levels the playing field and keeps politics out of the equation as much as possible.
  8. Request customer references–and check them! Assume that suppliers give only positive references. If you have contacts within other organization, then call them as well. Ask the same questions of each reference, including questions like, “Would you choose this supplier if you had to do it again?”
  9. Impose a “quiet period” from the RFP issue date through supplier selection.
  10. Provide feedback to ALL suppliers. After selecting a supplier, remember to give feedback to those who did not win the bid. Surprising, many organizations forget this common courtesy.

See the IT Insight archives for further reading on this and other topics related to software evaluation, selection and life cycle management

© 2013 Lexicon Systems, LLC.