Lexicon Systems, LLC Blog

lex'•i•con: the vocabulary of a branch of knowledge. Thoughts on environment, health & safety (EHS), sustainability and information technology to support them.


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New CIO.com blog post | 5 ways a consultant can benefit your software implementation

lifecycle-navigationIf you shudder when you hear the word “consultant,” you’re not alone. Yet a consultant can invigorate and strengthen your software initiative, while saving time and money.

Here are five ways that a consultant can positively impact your software initiative (read the full post).

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Debunking common software implementation myths

I read an article this morning about three ERP (enterprise resource planning) implementation myths. I come across the same ones in EHS (environment, health & safety) software implementations. Let the debunking begin…

Myth 1. You cannot use your software selection consultant to implement the software.

no entryI have seen resistance to using a software selection consultant to implement the software. The hiring organization perceived that the consulting firm could not do both; there should be a separation between selection and implementation.

If your consultant has proven project management, communications, subject matter and technical skills to successfully implement the software, then use them. Once your consultant helps you to document and prioritize needs and select software, then they know your needs and business better than anyone else at this point! Take advantage of this knowledge.

Bringing in another group to implement the software will cost you lost productivity, duplication of efforts, extended timelines, and other avoidable costs.

Myth 2. You must have a software vendor or reseller implement your software.

sign-160675_1280While the software vendor/reseller should be conversant in the software, they may lack subject matter expertise or a broader perspective of implementation best practices.

Instead, I recommend a team approach to implementation:

  1. an integrator/implementer that is comfortable with the software and its configuration,
  2. vendor representatives–implementation and product specialists, and
  3. software customer key stakeholders.

Myth 3. The most important aspect of implementation is technical proficiency.

signs-38588_1280I have seen talented technical staff lead software implementations that become “challenged” when the teams focused solely on technical issues.  Warning!

Instead, I recommend a team skilled in several disciplines. Beyond technical (IT) proficiency, subject matter expertise, and industry experience, remember to round out the team with skill sets such as:

  • project management
  • risk management
  • business process management
  • organizational change management
  • training
  • analytics
  • etc.

With these implementation myths are debunked, you can make more informed decisions on your path forward for software implementation. This is my “quick take.” You can read the Panorama Consulting perspective here.


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Risk Management is a big driver for EHS software

It used to be environment, health & safety (EHS) compliance issues that drove the big software selection projects… air emissions calculations and emissions inventories, wastewater discharge monitoring reports (DMRs), annual toxic release inventory (TRI) reports, and other three-letter acronyms (TLAs). Lots of different EHS compliance programs use the same information, but in different ways, creating a data management and reporting challenge.

Then came governrisk-managementance, risk and compliance (GRC)… many organizations struggled to bring EHS within the sphere of GRC, instead believing that GRC was all about financial issues following Sarbanes-Oxley (SOX) legislation, or risk management following high-profile industrial incidents and accidents.

However, many of these organizations and others see the value in identifying and managing risks–having a strong risk culture has an upside.

In a recent LNS Research post, “Why Risk Management Dominates EHS Priorities,” Paul Leavoy says that

Increasingly, manufacturers are embedding risk management approaches into their EHS programs, particularly from a technological perspective… they are trying to embed risk management into EHS software.

Read the blog post here.


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Energy sector looks to integrated EHS IT solutions to manage risk in a complex operational and regulatory enironment

We are in the midst of a 21st Century energy boom. It has created thousands of jobs and reduced the U.S. dependence on imported crude oil. New technologies like horizontal drilling and hydraulic fracturing (fracking) create new opportunities as well as risks. In light of recent offshore and onshore incidents in the energy and chemical industries, regulatory agencies are in the midst of making new policies and rules. How do organizations keep up with this complex, dynamic business environment?

“Risk is an integral component of a safety culture. It must be the lens through which we view the interaction between technology and the human element.”
–Brian Salerno, BSEE Director

Most organizations use spreadsheets, email and documents to manage environment, health & safety (EH&S or EHS) data. Even those that use more robust information technology (IT) platforms admit that they do not use IT to its fullest.

To better collect, manage, and use EHS information, many energy companies are migrating to integrated EH&S software applications for the first time. Others are taking a hard look at replacing legacy systems with more robust IT platforms.

The latest IT Insight column, 21st Century Energy Boom and Greater Risk Awareness Drive EH&S Software Initiatives, describes the pressure that the energy industry faces in managing mountains of EHS data while also minimizing the risks associated with everyday business. The column describes lessons learned in the Gulf of Mexico and a new risk management approach that is taking hold. Read the full article here.


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Learn from the experts and share best practices at September Sustainable Performance Forum

I am pleased to announce my upcoming presentation, “Business Requirements and Software Selection Best Practices” at the Sustainable Performance Forum, 25-26 September in Chicago, IL. The #Enablon #SPF Americas 2014 program features thought leaders on environment, health & safety (EHS) and sustainability, information technology (IT), and Risk. 

Former NASA astronaut, navy fighter pilot and test pilot and Boeing Chief Technical Pilot John O. Creighton will deliver the keynote talk on risk.

The Keynote panel features senior executives from industry, leading EHS subject matter experts and industry analysts. Author and writer Anna M. Clark will moderate the panel. Enablon CEO Dan Vogel, CTO Marc Vogel, Vice President Pascal Gaude and Enablon North America CEO Philippe Tesler will present their vision and company roadmap.

The Enablon team will lead program tracks on six different Enablon software solutions. Each track will include a session on issues & trends and a case study, in addition to presentations on the solution set and product road map.

Customers will have the opportunity to collaborate with subject matter experts and Enablon on future product enhancements. 

The program features two new tracks this year, beyond solution tracks and software training:

  • Technology Enablers–cross-platform, innovative information technologies
  • Implementation Strategies–best practices for business requirements and software selection; implementation, and more.

SPF also offers networking opportunities like industry roundtables and a gala dinner, and Lunchtime Expert series talks. Learn more here.


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ISO 14001 environmental management systems standard under revision

isofocus105

Photo: ISO

Every five years, the International Organization for Standardization (ISO) reviews its standards. ISO is revising the ISO 14001 Environmental Management Systems standard and plans to release the new version in 2015.

ISO 14001:2015 is available for comment in the Draft Informational Stage. According to ISO, revisions will reflect the latest trends and ensure compatibility with other management system standards like ISO 9001.

Revisions of note include

  • understanding the organization’s context to better manage risk,
  • added emphasis on leaders to promote environmental management, and
  • a shift towards improving environmental performance vs.  improving the management system.

Click here to view the official Web page on ISO 14001 revisions.


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Upcoming Sustainable Performance Forum to focus on operational risk and process safety management

The Enablon Sustainable Performance Forum (SPF) will bring experts on operational risk management and process safety management to Houston, TX on the afternoon of 21 May. Book author and award-winning journalist Loren Steffy will deliver the opening keynote address. Environment, health & safety (EHS) management information system thought leader Jill Barson Gilbert of Lexicon Systems, LLC will moderate a panel discussion. Panelists include Jess A. McAngus, respected compliance expert and Co-founder Spirit Environmental; Jonathan Commanday, Director Applications Services at Axiall Corporation; and Leah Cartwright, Process Safety subject matter expert from Enablon North America Corp.

Enablon’s North America Product Manager Alexis Merydith will present the Enablon V7.0 Road Map and demonstrate the software’s Management of Change (MOC) capabilities. Global risk expert John Kill, Partner in ERM’s Risk Practice, will deliver the closing keynote address.

EEnablon sustainable performance forum houston 2014xisting Enablon software customers are invited to participate in a pre-conference Customer Workshop. Here they will meet with Enablon founders Dan Vogel, Phil Tesler and Marc Vogel and the product team to learn about and provide input on future software releases.

Consulting firm ERM is the conference co-sponsor. Read the press release here and register for the complimentary conference here.